Which percentage range corresponds to 'Voice' in Active Listening?

• A. 7-10%
• B. 33-40%
• C. 50-60%
• D. 60-70%

Answer: (B)

In active listening, how the message is delivered matters as much as what is said—the Voice portion captures tone, inflection, pace, and emotion that accompany the words. This aspect often carries about one-third of the communicated meaning, making it a key signal for understanding intent and feelings behind the words. The commonly cited range for voice is 33-40%, which is why that option is the best choice. For comparison, the actual words themselves are typically only a small slice (around 7%), while body language and facial expressions carry the larger share (around 55-60% or more in many models). So focusing on voice cues helps you grasp what the speaker truly intends, even if the wording suggests something different.